Terms and Conditions
1. Introduction
Welcome to BPO TECH SOLUTIONS (SMC-PRIVATE) LIMITED. By using our digital marketing, SEO, or software services, you agree to these Terms and Conditions.
Our mission is to deliver high-quality, result-driven digital and technical solutions for clients in Pakistan and abroad.
2. Use of Services
Clients must be at least 18 years old or represented by an authorized business entity. You agree to provide accurate project details, required materials, and timely communication.
All services must be used only for lawful business purposes and in accordance with applicable laws of Pakistan.
3. Scope of Services
We provide the following professional services:
– Digital Marketing: Campaign strategy, paid advertising, content creation, and analytics.
– SEO Services: On-page, off-page, and technical SEO optimization to improve website visibility.
– Software Development: Web, mobile, and enterprise solutions tailored to your organization.
4. Orders and Payments
Each project begins after official confirmation and deposit payment. The client will receive a written proposal outlining scope, cost, and delivery milestones.
Payment terms include advance payments (40–60%) with remaining balance due upon completion or as per contract.
Accepted methods: Bank Transfer, Easypaisa, JazzCash, and PayPal (for international clients).
5. Revisions and Adjustments
Reasonable revisions are provided based on the selected service plan. Excessive or scope-changing revisions may incur additional charges.
6. Delivery and Timelines
Timelines vary depending on service type:
– Digital Marketing: Campaign setup within 3–5 business days after confirmation.
– SEO: Ongoing services with monthly reports and performance tracking.
– Software Development: Project-specific timelines defined in the proposal document.
7. Refunds and Cancellations
Refunds follow the conditions defined in our Refund Policy. Cancellations must be communicated in writing within 48 hours of project confirmation.
8. Intellectual Property
All code, creative designs, and marketing assets remain property of BPO TECH SOLUTIONS until full payment is received. After payment, ownership is transferred as stated in the project agreement.
9. Limitation of Liability
BPO TECH SOLUTIONS shall not be liable for indirect or consequential damages arising from system downtime, third-party platforms, or marketing performance fluctuations.
10. Confidentiality
All client data, materials, and project information remain strictly confidential. We maintain non-disclosure standards for all clients.
11. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time without prior notice.
All changes will take effect immediately upon posting on our website or official communication channels.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
All disputes shall be subject to the exclusive jurisdiction of the courts in Bahawalpur, Pakistan.
13. Contacts
For all questions regarding Terms and Conditions, please contact us:
Number: 03291366591
Address: 142/ A1 Society Johar Town Near Aslam Chowk Iqbal Town, Lahore
Email: Bpotech009@gmail.com