Service Delivery Policy

 1. Overview
 
 This policy defines how BPO TECH SOLUTIONS (SMC-PRIVATE) LIMITED delivers services across Digital Marketing, SEO, and Software Development projects.
 We aim to ensure transparency, timely execution, and client satisfaction.
 

 2. Service Categories and Delivery
 
 – Digital Marketing: Includes campaign strategy, execution, and monthly reports. Delivery occurs digitally via email, dashboards, and performance sheets.
 – SEO Services: Involves ongoing monthly deliverables, including ranking reports, backlinks, and technical audits.
 – Software Development: Delivered through secure digital platforms, including code repositories, test servers, and client demonstrations.
 

 3. Project Management
 
 Each project is assigned a dedicated manager. Progress is monitored via periodic updates and milestone reviews. Clients are notified of any potential delays or changes.
 

 4. Communication
 
 All communication occurs via email, official project dashboards, or scheduled meetings. Urgent issues can be addressed through direct calls or WhatsApp.
 

 5. Delays and Dependencies
 
 Delivery timelines may vary due to third-party platforms, hosting issues, or delayed client inputs. We commit to timely communication and resolution planning.
 

 6. Completion and Handover
 
 After project completion, final deliverables (source files, credentials, or reports) are handed over following client approval.
 
 
 7. Contacts

Number: 03291366591
 Address: 142/ A1 Society Johar Town Near Aslam Chowk Iqbal Town, Lahore
 Email: Bpotech009@gmail.com